Your order and configuration
The warranty applies to normal use. Review the specific terms for your model and configuration when placing the order, including the support arrangements agreed in your quotation.
After-sales support
Warranty & after-sales support
Yizhong offers a 3-year warranty for normal use. Keep your order reference and agreed product specification for after-sales support.
What to send with a support request
Provide your order or invoice reference, model, quantity affected, delivery date and a clear description of the issue. Photographs or a short video help the team understand the condition and identify the parts involved.
Reviewing the next step
Contact the team by email or WhatsApp. We will review the information and discuss the appropriate next step; replacement parts, service arrangements and any shipping responsibilities are confirmed for the individual case.