Answers for your next furniture order

Minimum quantities vary by model: the collection includes 20-set and 30-piece or 30-set references. Listed lead times are typically 15 or 20 days. Confirm the ordering unit, configuration and production schedule in your quotation; shipping time is separate.

Yes, mixed-container arrangements are available. Send your model list, quantities and destination so we can assess packing and loading. Consolidation with other cargo in Foshan or Guangzhou can also be discussed.

Yes. Tell us which model, finish and configuration you want to evaluate. Availability, sample charges and delivery arrangements are confirmed before a sample is prepared.

No. Keep production scheduling separate from freight transit and final delivery. Confirm the production start conditions, inspection plan, destination and requested arrival date in the quotation; the model references are not a guaranteed door-to-door schedule.

Custom colors generally require 300 pcs or more. Non-standard dimensions, materials or structures need evaluation and may involve tooling costs and a longer lead time. Send your drawing or color swatch with the intended quantity.

Discuss logo placement on the seat, backrest, carton or shipping label. Silk printing and laser engraving are available where suitable for the surface. Minimum quantities and artwork requirements are confirmed for the selected branding method.

Use the complete model and suffix to select the matching test report. Load results depend on the tested configuration and test method; do not apply one model’s rating to another. Tell us your requirement and we will review the relevant document with you.

A 3-year warranty is offered for normal use. Confirm the applicable configuration and after-sales terms with your order. For support, provide the model, order reference, a description and photographs of the issue.

Check the drawing version, model suffix, component being measured and adjustable positions. Ask for the accepted order drawing before using the numbers in a floor plan. Do not average conflicting values or combine the seat dimensions from one version with the base dimensions from another.

Contact our team with a preferred date, time zone and the products or processes you want to see. The visit is scheduled after the team confirms your appointment.

Use email or WhatsApp to contact our team. Prepare and review the inquiry on this website, copy or download the summary, then send it through your chosen service. Product links and selected models can be included automatically. Attach drawings to your email or WhatsApp message; this form does not upload files or send your inquiry.

List each model and suffix, quantities per model, preferred finishes and destination. Separate stock-range requirements from custom colours or branding. Use the model-specific MOQ and ordering unit; a chair counted in pieces and a connected table counted in sets are not equivalent quantities.

Prepare a line-by-line list of models, configurations and quantities. Ask for the packing arrangement and loading assessment for that list. A mixed container does not by itself remove model-specific minimums, and the site does not publish a fixed container capacity.

Send a room plan with dimensions, the intended activity, required seat count, preferred model and destination. Include existing table or counter heights, writing-tablet needs, storage arrangements and the required delivery window. Final clearances and access requirements should be checked for the actual site.

Keep the full model suffix, selected shell, base, glides or casters, arms and tablet details together. Match the sample to the accepted drawing and record any differences before production approval. A similar shell does not mean the base dimensions or report scope are identical.